(ABC 6 News) -- Minnesota veterans are seeing a backlog in benefit claims, but the Regional VA in Saint Paul is one of the best in the nation at getting through them, so we looked into how they've gotten so far behind despite being ahead of the rest of the country.
"I just retired from the Army in February of this year and I had a claim in with the VA about 3 years ago, and I've been waiting on the claim, and I just got a letter this September saying that they received my claim and are working on it," said Army Veteran Scott Metcalf.
Three letters Scott Metcalf has gotten from the VA, but is still waiting to get a claim. "I didn't expect it to take that long, but Minnesota is one of the top in the nation as far as claims go. We are well above 70%, so those other states that are below us, I feel sorry for those people," said Metcalf.